POS Software
Frequently Asked
🚀 Considering POS software for your Uganda business but have questions? Get instant answers about costs, features, setup, and support.
General POS Software
Start here with essential information about point-of-sale systems, their benefits for Uganda businesses, and which types of operations can benefit from digital sales management. Learn the basics before exploring specific features and pricing options.
POS (Point of Sale) software is a digital system that manages sales transactions, inventory, and customer data for retail businesses. Uganda businesses need POS software to eliminate manual errors, speed up customer service, track inventory in real-time. UgaPOS is specifically designed for Uganda's business environment, working reliably even with unstable internet connections.
POS software works for virtually any business that sells products or services in Uganda, including:
- Supermarkets and grocery stores in Kampala, Entebbe, and nationwide
- Pharmacies and medical supply stores
- Hardware and electronics shops
- Fashion boutiques and clothing stores
- Restaurants, cafes, and bars
- Beauty salons and barber shops
- Auto parts and spare parts dealers
- Wholesale and distribution businesses
Yes! POS software is especially beneficial for small businesses in Uganda. UgaPOS starts at just UGX 360,000 per year (UGX 30,000 per month equivalent), making it affordable for small shops, kiosks, and emerging businesses. Small businesses benefit from automated inventory tracking, faster customer service, reduced theft, and professional receipts that build customer trust.
Technical Requirements
Get detailed information about system requirements, compatible hardware, setup timelines, and data migration processes.
UgaPOS runs on standard computers and supports locally available hardware: Software Requirements:
- Windows 10 or higher
- 4GB RAM minimum
- 50MB storage space
- Internet connection for initial setup and syncing
Hardware Compatibility:
- Thermal receipt printers (available in Kampala markets)
- Barcode scanners (any USB or wireless model)
- Cash drawers with standard RJ11 connection
- Touchscreen monitors (optional but recommended)
UgaPOS setup is completed in just one day: Virtual Setup (FREE):
- 2-4 hours via video call
- Complete software installation and configuration
- Data import from existing systems
- Staff training session
- Full support until you're comfortable
On-site Setup (UGX 150,000 in Kampala):
- Full day at your location
- Hardware installation and testing
- Hands-on staff training
- Physical inventory setup
- Ongoing support
Yes! We can import your existing business data including on special request:
- Product catalog with prices and descriptions
- Customer database with contact information
- Supplier information and purchase history
- Historical sales data for reporting
- Inventory levels and stock locations
Data import is included free with all UgaPOS plans, whether from Excel files, other POS systems, or manual records.
Training & Support
Success with UgaPOS goes beyond software installation. Explore our comprehensive training programs, ongoing support options, and local assistance available across Uganda. From initial staff training to ongoing technical support, we ensure your team maximizes POS investment.
Comprehensive training is included with all plans: All Staff Training Covers:
- Daily sales operations and transaction processing
- Inventory management and stock tracking
- Customer management and loyalty programs
- Report generation and business analytics
- Hardware operation (scanners, printers, cash drawers)
- Troubleshooting common issues
Training is delivered by our Uganda-based team in English or local languages, ensuring your staff feels confident using the system from day one.
All plans include:
- Free software updates and new features
- Free Ongoing Technical support by phone , email, whatsapp, Any Desk.
- Technical issue resolution
- Business consultation and optimization tips
- Hardware troubleshooting assistance
- Training refreshers as needed
Getting started is simple:
- Free Consultation: Call +256749032000 for a no-obligation discussion
- Choose Your Plan: Select Starter, Business, or Enterprise based on your needs
- Schedule Setup: Choose virtual (free) or on-site (UGX 150,000 in Kampala) setup
- Data Migration: We'll import product / services data
- Staff Training: Comprehensive training for all your team members
- Go Live: Start using UgaPOS with full support
You'll never be alone with UgaPOS:
- Immediate Support: Phone,whatsApp, zoom and email support based on your plan
- Regular Check-ins: Proactive support to ensure optimal performance
- Updates and Training: Ongoing feature updates and refresher training
- Business Growth Support: Upgrade plans as your business expands
- Local Presence: Uganda-based team understands your challenges